new clients

APPOINTMENTS ARE VERY LIMITED. TEXT 206.790.4047 OR EMAIL COLORBYC@GMAIL.COM TO SEE AVAILABILITY.  IF YOU'RE INTERESTED IN AN OPENING, PLEASE BE READY TO SEND ALL OF THE INFO LISTED BELOW UNDER 'OFF-PEAK APPOINTMENTS'.

ONLINE BOOKING IS CLOSED TO NEW CLIENTS AS CHARESSE IS BOOKED OUT A YEAR IN ADVANCE.  CANCELLATIONS DO OCCUR, IF THEY CANNOT BE FILL WITH AN EXISTING CLIENT, UPDATES FOR CANCELLATION OPENINGS ARE ANNOUNCED ON INSTAGRAM AND TWITTER, @THECINCOLOR.  UNFORTUNATELY, THERE IS NOT A WAIT LIST FOR POTENTIAL NEW CLIENTS.  ONLINE BOOKING HAS BEEN CLOSED SINCE JANUARY 31, 2016.

CREDIT CARD INFORMATION OR A NONREFUNDABLE DEPOSIT IS REQUIRED AND BY PROVIDING THAT INFORMATION/DEPOSIT YOU UNDERSTAND THE APPOINTMENT POLICIES NOTED BELOW.

UPDATED 5/1/2017

 

 

appointment policieS

  • RECEIVING A REMINDER TEXT &/OR EMAIL CONFIRMS THE DATE, TIME AND SERVICE(S) OF YOUR APPOINTMENT.
  • A 48 HOUR NOTICE FOR CANCELLATIONS AND RESCHEDULING IS ENFORCED.  PLEASE CONTACT CHARESSE AS SOON AS POSSIBLE TO CANCEL OR RESCHEDULE YOUR APPOINTMENT. TEXT 206.790.4047.
  • CANCELLATIONS OR RESCHEDULING MADE LESS THAN 24 HOURS WILL BE CHARGED 25% OF YOUR BOOKED APPOINTMENT.
  • NO-SHOWS WILL BE CHARGED 25% AND PAYMENT MUST BE RECEIVED WITHIN 24 HOURS TO KEEP/BOOK FUTURE APPOINTMENTS.
  • YOUR CREDIT CARD ON FILE WILL BE CHARGED THESE FEES ONLY IF A 48 HOUR NOTICE IS NOT GIVEN.  IF YOU DO NOT HAVE A CREDIT CARD ON FILE, AN EMAIL INVOICE FROM SQUARE WILL BE SENT.  IF FEE IS NOT PAID WITHIN 24 HOURS, YOU WILL FURTHER FORFEIT, THEREBY CANCELLATION OF COLOR BY CHARESSE, ALL FUTURE APPOINTMENTS AND WILL NOT BE CONSIDERED FOR FUTURE APPOINTMENTS.
  • TO GUARANTEE THE BEST EXPERIENCE POSSIBLE, PLEASE ARRIVE ON TIME TO YOUR SCHEDULED APPOINTMENT.  UP TO 15 MINUTES LATE OR LATER WILL INTERRUPT YOUR STYLING TIME &/OR YOUR APPOINTMENT WILL BE SHORTENED TO ACCOMODATE APPOINTMENTS FOLLOWING. ANY LATER THAN 15 MINUTES WITHOUT NOTICE WILL BE CONSIDERED A "NO-SHOW" AND YOUR APPOINTMENT WILL BE CANCELLED.

 

 

off-peak appointmentS

IF YOU ARE IN DIRE NEED OF AN APPOINTMENT ASAP FOR WHATEVER REASON, AN OFF-PEAK APPOINTMENT IS AVAILABLE ON MONDAY OR TUESDAY.  MINIMUM BASE PRICE OF $350 OR $100/HR IF YOUR SERVICE TAKES OVER 3.5 HOURS.  A NONREFUNDABLE DEPOSIT OF $50 IS DUE UPON BOOKING (CREDITED TO YOUR APPOINTMENT) ALONG WITH CREDIT CARD INFORMATION. CONTACT CHARESSE VIA TEXT VIA TEXT (206.790.4047) TO SCHEDULE YOUR APPOINTMENT AND INCLUDE ALL OF THE FOLLOWING:

  1. FIRST AND LAST NAME
  2. EMAIL - ONCE A DATE IS PICKED, AN EMAIL INVOICE FROM SQUARE WILL BE SENT AND IS DUE 30 MINUTES WITHIN RECEIVING.  ONCE PAID YOU WILL RECEIVE AN APPOINTMENT CONFIRMATION.
  3. UNFILTERED PHOTOS OF YOUR HAIR
  4. ANSWER THE FOLLOWING:  HOW LONG/THICK IS YOUR HAIR?  WHEN WAS YOUR LAST COLOR DONE?  WHAT WAS DONE AT THAT APPOINTMENT?  WAS IT DONE PROFESSIONALLY?  DO YOU HAVE ANY BOX COLOR?
  5. INSPO PHOTOS

A 48 HOUR NOTICE MUST BE GIVEN TO RESCHEDULE AN OFF PEAK APPOINTMENT. YOU FORFEIT YOUR DEPOSIT IF YOU WISH TO CANCEL.