appointments

*currently booked out 6 months* appointments frequently open up in the summertime - as cancellations occur, they are posted on instagram @thecincolor. there is no waitlist for potential new clients.


new clientS

BY SCHEDULING ONLINE, YOU ARE SENDING AN APPOINTMENT REQUEST FOR THE SELECTED DATE/TIME AND SERVICES. YOUR APPOINTMENT IS PENDING UNTIL YOU RECEIVE EMAIL AND TEXT CONFIRMATIONS. ONCE YOUR APPOINTMENT REQUEST IS VIEWED BY CHARESSE, SHE WILL TEXT THE FOLLOWING TO YOU AND IT MUST BE RECEIVED WITHIN 2 HOURS. IF THERE IS NO REPLY, YOUR APPOINTMENT MAY BE DENIED.

  1. COLOR HISTORY:  HOW OFTEN DO YOU COLOR YOUR HAIR? WHEN AND WHAT WAS YOUR LAST COLOR DONE? WAS IT DONE PROFESSIONALLY OR AT HOME? DO YOU HAVE ANY BOX COLOR (WITHIN 3 YEARS?)
  2. CURRENT UNFILTERED PHOTOS OF YOUR HAIR. WHAT IS YOUR TEXTURE LIKE? IS IT LONG/THICK?
  3. INSPIRATION PHOTOS! THIS HELPS ME BETTER UNDERSTAND WHAT TYPE OF COLOR YOU WANT TO ACHIEVE.

ONLINE BOOKING IS OPEN 90 DAYS OUT. IF THERE ARE NO AVAILABLE APPOINTMENT SLOTS, PLEASE CHECK BACK AT ANOTHER TIME AS CANCELLATIONS DO OCCUR.

if you have any box color within 3 years, you must book a 'custom/corrective color'.

CREDIT CARD INFORMATION OR A NONREFUNDABLE DEPOSIT IS REQUIRED AND BY PROVIDING THAT INFORMATION/DEPOSIT YOU UNDERSTAND THE APPOINTMENT POLICIES NOTED BELOW.

UPDATED 12/26/2017

 

policieS

  • A 48 HOUR NOTICE FOR CANCELLATIONS AND RESCHEDULING IS REQUIRED. IF YOU WISH TO CANCEL OR RESCHEDULE, FOLLOW THE SQUARE LINKS OR CONTACT CHARESSE VIA TEXT.
  • ANY CHANGES TO YOUR APPOINTMENT MUST BE MADE 48 HOURS IN ADVANCE.
  • CANCELLATIONS OR RESCHEDULING MADE LESS THAN 24 HOURS WILL BE CHARGED 15% OF YOUR BOOKED APPOINTMENT.
  • NO-SHOWS WILL BE CHARGED 25% OF BOOKED SERVICE. PAYMENT MUST BE RECEIVED WITHIN 24 HOURS TO KEEP/BOOK FUTURE APPOINTMENTS.
  • YOUR CREDIT CARD ON FILE WILL BE CHARGED THESE FEES ONLY IF A 48 HOUR NOTICE IS NOT GIVEN.  IF YOU DO NOT HAVE A CREDIT CARD ON FILE, AN EMAIL INVOICE FROM SQUARE WILL BE SENT.  IF FEE IS NOT PAID WITHIN 24 HOURS, YOU WILL FURTHER FORFEIT ALL FUTURE APPOINTMENTS AND WILL NOT BE CONSIDERED FOR FUTURE APPOINTMENTS.
  • TO GUARANTEE THE BEST EXPERIENCE POSSIBLE, PLEASE ARRIVE ON TIME TO YOUR SCHEDULED APPOINTMENT.  UP TO 15 MINUTES LATE OR LATER WILL INTERRUPT YOUR STYLING TIME &/OR YOUR APPOINTMENT WILL BE SHORTENED TO ACCOMODATE APPOINTMENTS FOLLOWING. ANY LATER THAN 15 MINUTES WITHOUT NOTICE WILL BE CONSIDERED A "NO-SHOW" AND YOUR APPOINTMENT WILL BE CANCELLED.

UPDATED 12/26/2017